Kitchen Nightmares - Restaurant Makeover Or Yelling Contest? Let the Numbers Decide

Gordon Ramsay's show, Kitchen Nightmares, hasCampania's Chance of Being Open =.192 -.001*[80]
brought hope to the greasy spoons and dirty dive+.532*[1] =.644 or 64.4%. In actuality, Campania's
restaurants across America (but mostly Newdid stay open, so the model is accurate in this
York) for two seasons now. Ramsay made hiscase.
name first as a soccer player, then gourmetAs a second example, we can do the same
restaurant owner, and now as a TV host to aexercise for Trobiano's (Episode 13) which had
variety of competitive cooking shows, most$500,000 in debt and was jointly owned by two
notably Hell's Kitchen. He's been named the #1men and one woman. The model would predict:
most successful restauranteur in the world thanksTrobiano's Chance of Being Open =.192
to his kitchen acumen, high standards and vitriolic-.001*[500] +.532*[.67] = 0.048 or 4.8%.
temper.Trobiano's is closed, so again the prediction is
For Fox's show Kitchen Nightmares, Gordoncorrect.
Ramsay visits restaurants which are financiallyIt worked a couple of times, but how accurate
floundering and attempts to turn them around.are these predictions generally? To find out, I did
This may mean producing an entire new menu,the above calculations for all the Kitchen
renovating the décor, or installingNightmare restaurants I knew the debt total for.
state-of-the-art kitchen appliances. In spite ofWhen comparing the theoretical result to reality,
these efforts, many still go belly-up after Ramsaythe model predicted correctly 80% of the time. I
leaves.usually strive for better than a B- but for these
Before the show starts, most Kitchen Nightmarepurposes, it's sufficient.
restaurants are under a mountain of debt. TheWhat does this mean for you? Well, if you're
stubborn owner of Sabatiello's was over a millionconsidering starting a restaurant with your
in the hole before Gordon Ramsay showed up.significant other, letting it go downhill until you
Facing such a dismal business scenario, evencould be a Kitchen Nightmares feature, and then
expert advice can only go so far. Are heavilytrying to turn the business around, you can
indebted restaurants doomed to bankruptcy, or issubstantially improve your chances by selling your
Gordon Ramsay not the miracle worker he's soldloved one into slavery to pay off credit cards and
as?then taking on several men as co-owners. The
With some simple econometrics, we can take anumbers don't lie, right?
stab at answering that question. Data wasThe Fine Print:
collected on the amount of debt, proportion ofThis small study shouldn't be taken too seriously
male owners, and whether each restaurant was(which is why you're reading it here, not in the
still open. After watching the twenty-one episodesAmerican Economics Review). The sample size is
from Season 1 (so I like reality TV, sue me) andsmall so the statistical significance could be better.
running it through a regression program, here areFor five of the episodes the amount of debt
the results:wasn't disclosed, making the number of useful
- Of the restaurants shown in Season 1 ofobservations even lower. I might revisit this
Kitchen Nightmares, 28.5% are still in business.subject in a little while, after the restaurants on
The other 71.5% have been either sold orKitchen Nightmares Season 2 have a chance to
foreclosed on. For each additional $10,000 in debtsink or swim. Basically, if you're a restaurant
before Ramsay arrives, the restaurant's chanceowner, don't bet your retirement on these
of staying open decreases by 1% (holdingscribblings (at least until you've paid me as a
constant whether the management is male orconsultant). If you're interested in the t-stats and
female). This makes intuitive sense -- as asignificance levels for the variables, see the table
business' debt load increases, it becomesto the right.
increasingly difficult to turn a profit while makingConclusions:
interest payments. Many owners on KitchenThese are a few things I've learned from
Nightmares have taken second home mortgages,watching all these Kitchen Nightmares. If you
maxed their credit cards, and pressured friends orskipped all the numbers and just want the
relatives into loaning them money. As theseReader's Digest version, here you go.
burdens grow, bankruptcy or foreclosure
becomes more likely.1. The restaurant business is about high standards.
- Restaurants with more male owners have anRevolutionary, I know. People want value for their
increased chance of staying open. Comparing twomoney, and expect that food they go to a
restaurants with the same amount of debt, onerestaurant for will be better than what they could
owned by a husband and wife and one owned bymake at home. Restaurant owners need to taste
two men, the second establishment would have atheir food, nag the chef, and check the fridge
26.6% better chance of staying open (sorryoften, or else standards can end up somewhere
ladies, it's just what the numbers say). This resultin the back with the spoiled mayo.
is somewhat slanted because there was only one2. Restaurants have inertia. Once they start to go
exclusively female-owned business featured indownhill, they tend to continue that way. When a
Season 1 of Kitchen Nightmares, and it wentrestaurant is professionally managed, it closes
under. Most of the other women on the showdown when cost exceeds profit for a sustained
co-owned the business with their husbands. Thetime. However, when the restaurant is
advantage this model displays for men is almostfamily-owned and represents someone's long
certainly the result of quirky data in a smallawaited dream or a parent's beloved memory,
sample set, not any objective difference betweenshutting the doors becomes much harder. Owners
men and women as restaurant owners.will exhaust everything they have to prevent a
- Number of years in business was statisticallybusiness from closing, but often can't break the
irrelevant to a restaurant's chance of stayinghabits that made them unsuccessful. It's tragic to
open. Some places had been floundering for up towatch, because everyone loses; the owners, the
eight years; none on the show had made it paststaff, the community, and most of all the
ten years under their current management. Evencustomers. Although Gordon Ramsay still doesn't
owners who had been stuck in a rut managed tomake my top ten list of great humanitarians, I
turn it around after Ramsay's visit. For example,think he does a real service to restaurant owners
the Secret Garden had run at a loss for sevenwho have lost their way and need to be
years, accumulating $310,000 in debt, but it stillredirected. For that, well done.
remains open and is much more successful now. I3. The service industry is hard work, and the
think this is the best evidence for Gordonglamor of owning a restaurant causes some
Ramsay's influence; his confrontational approachpeople to forget that. As someone exclusively
helps some owners change bad habits and bringfamiliar with the consuming end of the restaurant
their restaurant back to profitability.business, I gained a new appreciation for all the
To predict a Kitchen Nightmares restaurant'sgood restaurants I've been lucky to eat at. A lot
chance of staying open, the formula is:can go wrong, so it's impressive that so many
Chance of Being Open =.192 -.001*[Debt inpeople manage to get it right.
Thousands] +.532*[Proportion of Male Owners]4. Be careful where you eat in New York. You
For an example, we can apply this to Campania'smight see them later in Kitchen Nightmares
(Episode 9) which had $80,000 in debt and a maleSeason 3.
owner. The result would be: